Privacy Policy - Split Stores

Last updated: July 11, 2026

Split Stores (“we”, “our”, “us”) operates the website splitstores.com, an online store for anime and gaming streetwear based in Egypt. This Privacy Policy explains what information we collect from you, how we use it, and your rights regarding that information.

Information We Collect

When you place an order or interact with our store, we collect:

Order details: your name, phone number(s), shipping address, city/governorate, and email address (if provided) — used to process and deliver your order.
Communication data: messages you send us via WhatsApp, our contact form, or social media.
Browsing data: pages you visit, products you view, and items you add to your cart, collected through cookies and similar technologies.

We do not collect or store any card or banking details. Orders are paid by Cash on Delivery.

How We Use Your Information

Processing, shipping, and delivering your orders.
Contacting you to confirm your order or resolve delivery issues.
Improving our products, website, and customer experience.
Sending you updates or offers if you have opted in (you can unsubscribe at any time).
Measuring the performance of our advertising.

Cookies & Analytics

We use cookies and tracking tools to understand how visitors use our site and to measure our advertising, including Google Analytics, Meta (Facebook) Pixel, and TikTok Pixel. These tools may collect information such as your device type, browser, and the pages you visit. You can control cookies through your browser settings, and our cookie banner lets you decline non-essential cookies.

Who We Share Data With

We never sell your personal information. We share it only with:

Shipping partners — your name, phone, and address, so they can deliver your order.
Service providers — such as analytics and advertising platforms (Google, Meta, TikTok) and our email service, strictly to operate the store.

Data Retention

We keep order information for as long as needed for accounting, warranty, and legal purposes. You may ask us to delete your personal data at any time (see below).